
Strategic Communications Resources
The Office of Strategic Communications ensures the ºÃÉ«ÏÈÉú College of Medicine delivers clear, compelling, and strategic messaging to support its mission of advancing education, clinical care, and research.
Our team includes experts in strategic communications, marketing, design, and alumni engagement, who work to craft internal and external messaging that is effective, consistent, and aligned with institutional goals. Through written and visual storytelling, digital engagement, and targeted outreach, we amplify the impactful work of our faculty, learners, and staff - connecting with audiences across Kentucky and beyond.
On this page, you'll find summaries, procedures, and resources that showcase our services, along with a user-friendly form to streamline your requests.
Whether you need marketing support, multimedia assistance, or creative content strategy, the Office of Strategic Communications is here to help you share your work effectively!




Policies and Procedures
Logo Creation Policy
for recognized subunits of the University will be created by main campus marketing. Logos for new ºÃÉ«ÏÈÉú subunits, official initiatives, or programs must adhere to the university's logo and brand standards.
For non-official entities or initiatives, the Strategic Communications team may create "graphic treatments," which are compliant with the University's brand standards, including approved fonts and colors, but may exclude prominent use of ºÃÉ«ÏÈÉú branding. These graphic treatments provide creative alternatives while maintaining brand compliance.
See examples of graphic treatments.
Design Requests Policy
The College of Medicine Office of Strategic Communications supports design services requests for:
- Dean’s Office
- Office of Medical Student Education
- Office of Graduate Medical Education
- Office of Biomedical Education
- Office of Community Advancement
- Office of Faculty Affairs and Development
- Office of Research
- Office of Organizational Well-Being
- Office of Strategic Communications
For these identified groups, if current bandwidth does not allow for a deadline to be met, one of the following options or a combination thereof may be implemented:
- Use University-approved designated freelancer to complete smaller design projects like information monitor slides, social media graphics, etc. to assist the senior graphic designer. As these projects will be small and simple in scope, this would be at the cost of the communications/dean’s office. Oversight of these projects will be provided by a member of the communications team.
- Use a University-approved freelancer to design the requested project. For this instance, budget would be partially provided from the communications/dean’s office based on the allocated amount in the approved communications budget, and the requestor would be responsible for the remainder of the cost. Specific totals would be discussed and agreed upon by the group in writing prior to engagement with freelancer. A scope of work will be established between communications/dean’s office and requestor that captures the intent and expectations of the work and associated cost sharing responsibilities. Oversight of the freelancers work will be provided by a member of the communications team.
- Evaluate the requested deadline and prioritize current projects. Note that priority will be given to projects supporting the dean’s office unless otherwise discussed and agreed upon by the director of communications and senior director of communications.
Process to request design assistance:
- Complete and submit a project request form:
- The request will be evaluated by the Office of Strategic Communications team.
- The communications director and/or the senior graphic designer will meet with the requestor to discuss specifics of the timelines, budget (if necessary), and deliverables (i.e. a printed piece, digital only, etc.).
- You will receive automatic email updates on your project once it's ready for review and approval.
The College of Medicine Office of Strategic Communications design team will NOT support design services requests for:
- A specific department, center, or unit
- A specific program or organization (i.e. WIMS report)
Your options:
- The communications team will work with a freelancer to meet the request.
Exceptions and/or caveats include:
- The communications team will provide oversight and assistance with execution of a project in order to ensure a quality, brand-standard product is created. For example:
- The WIMS annual report – the communications team will oversee the work with the designer, facilitate the production process, and edit copy, but the expense will be the responsibility of the requestor.
- The communications team will provide support if the project could benefit additional departments. For example:
- The department of microbiology, immunology, and molecular genetics requested a one-pager to assist in recruitment. This resulted in the development of a recruitment template one-pager. When it comes time to use those templates, discussions will be held with the requestor to determine the complexity and quantity of edits. If those are simple requests to change photos or text edits, the communications team will accommodate assuming that the project load allows the time. That decision will be made by the communications director in consult with the senior communications director. If it cannot be accomplished by the communications team, native design files and requested changes will be provided to the freelancer to complete the work. It should be the onus of the requestor to pay the invoice when due. (Note that this agreement must be discussed with the requestor prior to execution.)
Photo Requests Policy
The communications team will capture and/or provide a photographer for instances that will benefit the greater college. This includes:
- Department, lab, student, etc. photo shoots that could be used in publications, social media, websites, etc.
- In these cases, the photography will either be provided by ºÃÉ«ÏÈÉú photographers if possible or will be an expense of the communications team if an external photographer is engaged.
- For requests outside of those identified by the communications team (i.e. photos of a specific lab, a headshot to accompany a story or major announcement, etc.), requestors and/or their teams will be responsible for helping to identify and secure locations and individuals for the photos. In this instance, the communications/dean’s office will be responsible for the cost.
- If asked, the communications team will coordinate photographers for events such as White Coat Ceremonies, convocation, graduation, or department, center, unit, or organization events (i.e. the department of psychiatry research photos, the Office of Faculty Affairs and Development promotion and tenure events) but the cost will be the responsibility of the requestor. This will be discussed with the requestor prior to booking. A scope of work will be established between communications/dean’s office and requestor that captures the intent and expectations of the work and associated cost responsibilities.
- The communications team may still attend the event with a camera to capture photos for use in newsletters, social media, etc. These photos will be captured with a specific purpose in mind (i.e. graduation candid shots for Facebook).
Video Requests Policy
For work associated with these offices:
- Dean’s Office
- Office of Medical Student Education
- Office of Graduate Medical Education
- Office of Biomedical Education
- Office of Community Advancement
- Office of Faculty Affairs and Development
- Office of Research
- Office of Organizational Well-Being
- Office of Strategic Communications
The proposed quote for the project will be carefully reviewed and the communications video production budget allocation will be evaluated for feasibility. Depending on communications budget position or the number of video requests from an individual office, the office may be responsible for all or a portion of the cost. For example:
- Resident recruitment videos are a cost to GME but the communications team plays a significant role in execution.
- Biomedical education is looking for a promotional video. Conversations would be held with that office in concert with the senior associate dean for medical student education, as the leader of biomedical and medical education initiatives, to determine the priority, if the request supports the overall mission, and how to allocate the communication’s budget, anything in excess of what is allocated would be a cost to the department.
- A scope of work will be established between communications/dean’s office and requestor that captures the intent and expectations of the work and associated cost responsibilities.
To place your request.
For work associated with individual departments, centers, units not listed above, the communications team will serve as a vital resource through the process, but the cost would be incurred by the department after the communications team initiates the relationship with the vendor. For example:
- Ophthalmology residency program video – the communications team will assist with developing the appropriate story, editing process, and be present for filming. The department would be responsible for scheduling and securing locations and the financial relationship with the vendor to include approval of the quote and processing the invoice.
- A scope of work will be established between communications/dean’s office and requestor that captures the intent and expectations of the work and associated cost responsibilities.
Merchandise Ordering Policy
Departments and units within the ºÃÉ«ÏÈÉú may collaborate with the Strategic Communications team for merchandise design and ordering. All merchandise must be ordered through approved vendors.
The Strategic Communications team can provide design support, recommend appropriate vendors and merchandise items, and assist with strategy.
Units may design their own merchandise if they follow Graphic treatments and limited logo adjustments may be printed on merchandise, subject to approval by main campus PR.
Departments are responsible for placing their orders and covering all costs associated with merchandise.
Medical Illustration Requests
Our office includes two medical illustrators who provide Medical Illustration services to our community.
Please note the medical illustration team does not create poster layouts, but they do provide illustrations that can be used in poster creation. Our medical illustrators do not create logos. To download ºÃÉ«ÏÈÉú lockup files, please visit the ºÃÉ«ÏÈÉú Public Relations and Marketing .
As of this writing there is no charge for using our service. Priority is given to projects from the College of Medicine.
We encourage clients who would like to use this service to contact our team well ahead of a deadline. It can take several weeks for a single illustration to be completed, depending on the complexity and current workload. Animations will take considerably longer.
Our Services
Our illustrators can provide the following services:
- Illustrations for journal submission (peer reviewed, print and digital formats)
- Illustrations for grant submissions/grant fulfillment
- Illustrations for teaching, training, classroom instruction
- Illustrations for poster and conference sessions
- Illustrations for book chapters
- 2D animations
- Illustrations and layouts for patient education
Our Team







